Refund policy
RETURN & REFUND POLICY
At Reclaiming My Power, I Choose Me! we want you to love your purchase. Because our products are made to order especially for you, we do not accept returns or exchanges for buyer's remorse, change of mind, or an incorrect size or color selected at checkout.
DAMAGED, DEFECTIVE, MISPRINTED, OR INCORRECT ITEMS
If your item arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us at ichoosemeperiod@gmail.com within 30 days of receiving your order.
Please include:
• Your name and order number
• A brief description of the issue
• Clear photos showing the item and the problem
Once the issue has been reviewed and approved, we will work with our fulfillment partner to provide an appropriate resolution, which may include a replacement or refund at no additional cost to you.
SIZE AND COLOR SELECTION
Because each product is made specifically after your order is placed, we cannot offer returns, refunds, or exchanges when the wrong size or color was selected by the customer. Please review the product description, size chart, color selection, and order details carefully before completing your purchase.
If you receive a size or color different from what you actually ordered, please contact us, as this may qualify as an incorrect-item claim.
LOST PACKAGES
If your package has not arrived by the estimated delivery date, please contact us as soon as possible. Claims for packages considered lost in transit must be submitted within 30 days of the estimated delivery date.
INCORRECT SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address at checkout. If an order is returned because an incorrect or insufficient address was provided, additional shipping charges may apply to have the order reshipped.
ORDER CANCELLATIONS OR CHANGES
Because orders may enter production shortly after they are placed, we cannot guarantee that an order can be changed or canceled once submitted. If you notice an error, contact us immediately at ichoosemeperiod@gmail.com, and we will determine whether the order can still be changed or canceled.
REFUNDS
When a refund is approved, it will be issued to the original payment method. Processing times after a refund is issued may vary depending on your bank or payment provider.
Please do not send products to us or to our fulfillment partner without contacting us first and receiving instructions.
QUESTIONS
If you have questions or concerns about an order, please contact us at:
Reclaiming My Power, I Choose Me! is committed to treating every customer concern with care and doing our best to make things right when an order arrives damaged, defective, misprinted, incorrect, or is lost in transit.
This policy does not limit any rights you may have under applicable consumer-protection laws.